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09-28-2003, 07:27

Post: 65010

harvey

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Join Date: Sep 2000
Location: Moravia, NY
TractorPoint Premium Member -- 5 Tractors = Very Frequent Poster

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Just gave up my SUV What s next

Cutter DIL (daughter-in-law) has one the biggest problem she has is the Super Screw service department. You need this, you need that, you has 40,000 miles you should replace the brakes....

and the list goes on...

Harvey

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09-28-2003, 11:16

Post: 65018

harvey

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Just gave up my SUV What s next

Sorry I guess I was I was vague. Me thinks the service dept is trying to get all they can. I do not see anything out of the ordinary when I look at it for her. NY roads are tuff on all components.

You make a good deal up front and service tries to make back the difference.

I've owned a Subaru and was very pleased. Biggest complaint I had was cost of parts. I expect it is the same for all makes now.

Subarus are good cars.

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09-28-2003, 18:09

Post: 65032

harvey

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Location: Moravia, NY
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Just gave up my SUV What s next

Interesting about the filter. I wrecked the front end and you should have seen the repair bill. I looked at it and choked. Over 4000.00 w/ 500 deductable. I went down the list item by item. NO WAY DID THEY FIX MOST OF THE STUFF ON THAT BILL. I brought the body shop guy out and the service mananger they Ah-ah-ah-ah well we did all that work. I showed them rusty parts and bolts that had never been removed and suggested we get the insurance company down here to inspect the repairs before I moved the car. They asked if they took 1000 off the bill and I did not have to pay the deductable if that would be fair...

Good service departments with honorable managers are hard to find and when you do keep all of your business there. We may pay a little more up front for our cars but when the service guy brings a loaner to where I work and takes my car and gets it back the same day with no extra charges that is where I'll spend my money.

Dealers may have to fix your vehicle even if you do not buy from them but they sure do not have to provide that kind of service.

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Cutter DIL (daughter-in-law) has one the biggest problem she has is the Super Screw service department. You need this, you need that, you has 40,000 miles you should replace the brakes.... and the list goes on... Harvey

Cutter DIL (daughter-in-law) has one the biggest problem she has is the Super Screw service department. You need this, you need that, you has 40,000 miles you should replace the brakes....

and the list goes on...

Harvey